Position available: IT Technician

by | Nov 22, 2021

Attention IT Technicians

ShowellTech is seeking a full time IT Technician to join our team. We provide high quality technology support services and effective digital solutions to businesses across South Coast NSW. Based in the Nowra CBD with clients across the South Coast, Illawarra and Southern Highlands of NSW. Our services include Managed IT Support, Computer Repair Services and Website Development. Our aim is to be the leading provider of professional IT services across the South Coast. We value honesty, integrity and hard work.

The perfect candidate will demonstrate the ShowellTech core values and work towards achieving the goal of providing impeccable customer service.

At times the successful candidate will be working unsupervised. Being able to forward think regarding their tasks and duties will be seen as favourable. If you believe you will fit in with our company’s culture and can take initiative then we can teach you the rest.

The role includes but is not limited to:

Providing IT support to clients, both onsite or remotely.

  • Prioritising and responding to client support requests in the ticketing system.
  • Install and configure computer hardware operating systems and applications
  • Troubleshoot network and system problems, diagnosing and solving faults.
  • Monitor and maintain Computer systems and networks including backups.
  • Establish and maintain a good working relationship with clients, suppliers, and co-workers
  • Help to keep our workplace tidy by maintaining a high standard of cleanliness

The ideal candidate will need:

  • Minimum 2 years IT experience in an IT support role or similar
  • Certificate IV in Information Technology (or equiv.)
  • Extensive experience across Microsoft infrastructure environments including Windows Server
  • Extensive experience troubleshooting end user, networking and server issues
  • Experience working on large complex systems and networks
  • Experience with IT Systems such as Helpdesk (PSA) and RMM Systems seen as favourable
  • Ability to manage computer hardware repairs in-house or on-site
  • Previous experience participating in infrastructure rollouts and upgrade projects desirable
  • Ability to work without supervision and within a small team
  • Strong written and verbal communications skills
  • Demonstrate good hygiene and personal responsibility
  • Ability to communicate ideas in both technical and user-friendly language.
  • Current and valid driver’s license essential.

Salary will be based on award (MA000021) and relevant experience. Suitable candidates should submit their resume via email to hr@showelltech.com.au.


Latest news

Is your business phone system working for you?

Features that make the best business phone system Your phone system can make or break your business. In business, first impressions count, these impressions usually occur either over the phone or on your website. Important features for a business phone system include...

Merry Christmas and Happy New Year

We’re ready for 2022 Just when we thought 2021 was going to be a breakout year after the upheaval of 2020, it turns out COVID was just getting started. We hope that the worst of it is over, and we can look forward to a summer of friends, family, and celebrations....

Rate increase 1 January 2022

Our Pricing Structure - as of 1 January 2022  Since starting ShowellTech we always strive to keep our prices affordable and competitive. Over the last 18 months we have reviewed our current rates and with the increases to the cost of transacting business we are faced...

Cyber Security Update

Cyber Attacks on Australian IT Infrastructure The Australian Government late last week released a statement detailing the Cyber Attacks currently taking place against the IT Infrastructure of Australian Government Departments, the Healthcare Industry, Educational...

Home Schooling

Home Schooling In these uncertain times, we are being asked to take on challenges we may not be prepared for. One of the most substantial of these is home-schooling our children. This may seem challenging but it isn’t all bad news. In fact, there are many positives to...

Working from home

Working from Home during COVID-19 With the need to protect themselves and their families from Covid-19 many people are choosing to work from home. While it can seem as simple as plugging in your laptop or home computer, connecting to the internet and away you go, that...

Thanks for working for us in 2019

Merry Christmas and Happy New Year! 2019 has been awesome for us thanks to you! We’ve had a massive year of great clients, new and ongoing, computer repairs, websites projects and our business awards nominations. Honestly, thank you for all your support. Our Team...

Maximise your data protection with Sophos Home

Sophos Home, our preferred product for protecting your home computers At ShowellTech, we’re big fans of cybersecurity and data protection. We make strong recommendations to our business customers to use commercial data security solutions, such as Sophos’ business...

It’s time to say goodbye

Microsoft is ending support for Windows 7 Personal computing has come a long way since the first release of Windows in 1985, an extension of MS-DOS. We’ve seen many favoured (and unfavoured) features come and go. Including the much-loved Start menu, the infamous web...

Cyber security check-up: Are your passwords high risk?

Our advice for password security  The advent of online systems and apps for everything we do now means we need to remember way too many passwords. Remember the time we had one PIN and struggled to remember that? Now we have dozens (for some people even hundreds) of...

Important community update: ShowellTech vs Shoaltech

Important community update: What’s in a name? ALERT: This is a ShowellTech News Update to all our customers and Shoalhaven community to be aware of current confusion about another IT business with a similar name that has no connection to us. Please be advised we are...

Position available: Office administrator at ShowellTech

Attention Admin Experts. We need you! Office Administrator position available. Applications are closed! UPDATE 10/09/2019: Thank you to all our applicants. We have a shortlist and will be filling the position within the next few days. ShowellTech is seeking a full...

IT Solutions for

Business and Home